Frequently Asked Questions
Everything you need to know about ordering, delivery, and dining with us.
Ordering
You can order in three ways: call us on 02088905008, message us on WhatsApp at 07368998035, or order online through our website. We'll prepare your food fresh and have it ready for collection.
We accept cash and card payments in store. For online orders, we accept all major credit and debit cards (Visa, MasterCard, American Express) through our secure checkout.
Most orders are ready within 15-25 minutes. During busy periods (Friday and Saturday evenings), it may take a little longer. We'll always give you an estimated time when you place your order.
Our Shop
We are at 525 Staines Road, Bedfont, Middx. TW14 8BP. We have no other branch — this is our only location, and we've been here since 1989.
Monday to Thursday: 12:00 - 10:00 PM
Friday to Saturday: 11:45 AM - 11:00 PM
Sunday: 4:00 - 10:00 PM
Issues & Refunds
If anything isn't right with your order, please let us know straight away. Call us on 02088905008 or WhatsApp 07368998035 and we'll sort it out for you. Your satisfaction is our priority.
For online orders, log into your account, go to your Orders, and select the order in question. For phone/WhatsApp orders, contact us directly. As food is perishable, please report any issues on the same day. We'll process refunds within 5-7 business days.
Account
Click the "Sign Up" button at the top of the page and fill in your details. You can also create an account during checkout. Having an account allows you to track orders and save your details for faster ordering next time.